Humanizing Organizations: The Inclusive Culture of Tomorrow
A conversation with global leaders on the evolution of talent and inclusion strategy. What changes if any will be needed to define and support a multi-generational workforce, harnessing the energy of the youth and the knowledge across generations.
Given the current global crisis and its impact on business, how will organizations need to evolve their culture in this “new different”.
Jackie Cureton is co-founder and Principal Consultant at Bright Insights Global (B.I.G), a boutique
women-owned consultancy formed out of a passion to partner with purpose driven organizations to
optimize business performance through the prism of inclusion, innovation and impact. B.I.G services
include, talent and inclusion strategies, innovation initiatives, organizational effectiveness and
business leadership and executive training and coaching as well as special projects. She has a
background in Human Capital Management, Organizational Effectiveness and Business Operations.
Prior to Bright Insights Global she worked at Thomson Reuters, for 20+ years where she enjoyed an
extensive corporate career and held leadership roles in Human resources as well as Business
Operations. Before leaving she was the Global Heard of HR, Go to Market Transformation for the
Global Growth Organization where she focused on Sales Effectiveness and Enablement for the
emerging markets and prior to that she was the Directory of People Strategy and Planning reporting
to the Chief People Officer where she worked closely with the People Leadership team and members
of the Executive Committee to ensure the talent strategy and annual goals were aligned with overall
company strategy. She has deep expertise in talent and inclusion Strategy, organizational
effectiveness, business strategy as well as program and project management. She is passionate
about Diversity Equity and Inclusion and served as Global Co-Chair for the company’s Black
Ms. Cureton was born and raised in Nairobi, Kenya and started her working career at Barclays Bank
of Kenya before migrating to the US in the mid 90’s and speaks fluent Swahili. She is passionate
about Africa and maintains a strong network and connection to the continent. She believes that
Africa’s time is now and is passionate about being an enabler, partnering with forward thinking
progressive organizations in doing better business in Africa. She believes that culture, equity and
business are levers for profit and progress in business and in society.
Jackie is a board member of the Valhalla United Methodist Church serving on the Staff Parish
Committee. She also served on the national board of Generation Citizen an organization that works
to ensure that every student in the United States receives an effective action civics education, and
Twana Twitu a non-profit whose mission is to provide support and empowerment to Orphaned and
Vulnerable children in rural Kenya.
She lives in Westchester County, NY with her daughter, Tyra and holds an Executive MBA from
Head of People, Investec
Experienced Head of People with specialisations in Learning and Development; demonstrated history of working in the financial services sector. Skilled in Organizational Development, Culture Change, Performance Management, Coaching, and Business Transformation. Strong human resources professional with a Masters focused in Psychology from University of the Witwatersrand.
General Managers Culture Transformation, Barclays Africa Group Limited
Experienced General Manager Operations with a demonstrated history of working in the financial services industry, Gas & Petroleum industry,Social Housing Construction and Government. Skilled in Change, Management, Stakeholder Relations, Corporate Social Responsibility, Culture Change, Risk and Governance. A strong program and project management professional with a BA Honours from University of Cape Town and currently completing Masters Degree in Critical Diversity Studies at Wits University.
Global Head Diversity & Inclusion, Credit Suisse
Patsy Doerr is an experienced speaker, columnist, thought leader and award-winning expert in the field of social impact, with expertise in corporate social responsibility, diversity and inclusion and sustainability. Her work in these areas has been featured by a number of publications and conferences including Forbes, The Hill, The Muse, Milken Institute and Sustainable Brands.
She currently serves as the Global Head of Diversity & Inclusion for Credit Suisse. Prior to this role, she was the Global Head of Corporate Responsibility & Inclusion for Thomson Reuters. In this capacity, she successfully launched the ESG Institute, a cutting-edge resource and support center tasked with building awareness and understanding around social impact issues and metrics. Patsy’s impact and success is rooted in more than 25 years of experience building and leading functions for organizations including Credit Suisse, Deutsche Bank and JPMorgan Chase.
Additionally, Patsy serves on several boards and committees that align with both her business and personal passions, including the Jackie Robinson Foundation and Women’s World Banking.
Patsy holds a BS in Biology from Washington and Lee University as well as a Master of Science (summa cum laude) in Adult Learning and Organizational Development from Fordham University. She has two children, and is based in NY but travels extensively for her role. For more information, please visit www.patsydoerr.com.
Saidah Nash Carter
Saidah Nash Carter is a digital business native with a passion for value creation and the use of
technology to create new opportunity for business and for humanity. She began her career with
Reuters NewMedia during a period of profound digital transformation and went on to build and
launch some of the first online news services for early internet sensations like Yahoo! and AOL.
She thrives pushing the boundaries of corporate thinking and business development through
emerging technology, co-creation, and a focus on sustainability. She has an eye for identifying
opportunities to stretch businesses to new frontiers while remaining connected the company’s core
DNA and value proposition. This strength led her to design one of the first customer co-creation
programs in Thomson Reuters resulting in a new way of approaching partnership and IP ownership
and creating a pathway for richer collaboration with both customer and partner ecosystems.
As SVP- Africa Innovation, she launched Thomson Reuters data science and innovation lab in Cape
Town, one of seven innovation Labs globally and the only one in an emerging market. She is
particularly proud of her team’s work delivering Thomson Reuters successful Africa Startup
Challenge, Africa's first Intrapreneurship Conference, and her flagship initiative to bring financial
inclusion to Africa’s small scale farmers – Bankable Farmer.
Today she leads Bright Insights Global (BIG), a boutique consultancy and expert network committed
to helping companies do better business in Africa. BIG’s network expertise spans financial services,
media, private equity, law, talent management, digital product and business development. BIG was
formed out of a desire to design and accelerate forward thinking, purpose driven, globally
competitive organizations that will drive sustainable economic development across Africa.
She is also passionate about Africa’s Intrapraneur ecosystem and works to identify, connect and
empower these thought leaders inside large corporations who are working to leverage innovation,
inclusion and impact to make their companies more sustainable. She works in partnership with the
global League of Intrapreneurs (https://www.leagueofintrapreneurs.com/), as League Catalyst for
Most Recent Awards & Recognition: 2017 Inspiring 50 Women in Tech, United Nations 2018 Voices
of African Mothers Innovation Award, League of Intrapreneurs Global Fellow – 2019