Global Catalyst, LOI and CX & Design Strategy Lead, Medibank
Janett is a Global Catalyst for the LOI, actively growing the movement in APAC and globally.
At Medibank, she leads the Customer Experience Strategy and has over 20 years professional experience in Corporate Australia; Mainly in Banking and Finance. Janett is most passionate about the potential for Intrapreneurship & inspiring people to re-imagine the role of business in society.
Manager, Innovation – Department of Health and Human Services (DHHS), Victoria
Mat is at the forefront of bringing innovation to the public service in Victoria.
At DHHS, he leads the innovation team as part of an organisational transformation initiative. He has over 10 years of experience in digital innovation, product design, service design and transformation in government and not-for-profit sectors. Mat’s focus has been on bridging the gaps between sectors to address common challenges.
Time4am CET/+1 12pm AEST/10pm EDT
New ways of working, adapting and collaborating in Australian Healthcare
Did we need a Global Pandemic to shake things up in Australia’s heathcare?
Join three Intrapreneurs working from very different organisations within the healthcare ecosystem for a fascinating conversation! In this session, we will un-pick how this unprecedented situation created a unique opportunity and sense of urgency across all areas of healthcare to adapt faster than ever, collaborate, innovate, work differently and achieve what the Federal Health Minister called a ‘radical transformation’ of the way healthcare is delivered in Australia.
This conversation will be held with:
– Mat Fitzgerald, Manager of Innovation at the Department of Health and Human Services, Victoria (and LOI Fellow, 2018)
– Maya Zerman, Director of Strategy & Operations, Epworth Rehabilitation and Mental Health (Epworth HealthCare is Victoria’s largest not-for-profit private hospital group); and
– Janett Egber, Global Catalyst for the LOI and CX & Design Strategy Lead for Medibank (Medibank is a leading private health insurer, look after the health cover needs of more than 3.7 million customers through our Medibank & ahm brands)